Wantickets is an online processing and distribution company. The ticket(s) you purchase on this site are processed by Wantickets on behalf of the entities presenting the applicable event, and all refunds due you for such ticket(s) are subject to Wantickets receiving the refunded purchase price from the applicable presenting entity. By purchasing tickets on this site you agree that you are entering into a binding agreement with Wantickets, on the terms and conditions described in the Wantickets site, including, without limitation the following: (i) By purchasing tickets on this site, you are deemed to have provided your digital signature on a contract, (ii) All sales are final, (iii) Cancellation of your order is not permitted after the order is processed, (iv) If the event is cancelled, you will receive a refund minus the service charge (which is not refundable), but only if Wantickets receives permission from the event's presenting entity, as well as the return by the event's presenting entity of your ticket purchase price, (v) If you encounter problems at the event, you must file a complaint with Wantickets via email to firstname.lastname@example.org within 5 business days following the date the event is scheduled to take place, (vi) Failure to request a refund during such 5 day period will be a complete waiver of your right to a refund, (vii) You cannot request a refund or exchange items of your order purchased for other items on the Wantickets website, regardless of the situation, but not limited to inclement weather, natural disasters, extended waits in line, family emergencies, medical emergencies, etc., (viii) Event personnel at the venue (venue management) will have the right to refuse entry to any ticket holder, without a refund, for any reason at their discretion, whom is disorderly or fails to comply with with rules of the venue (ix) The venue and talent for the event are subject to change without notice, which are not grounds for refund, (x) Wantickets, as a ticketing processer, is not guaranteeing or otherwise agreeing that the event presenter will act as advertised or otherwise promised.
Willcall tickets must be picked up only on the day of the event with the original credit card used to purchase the tickets and a state issued picture ID. All Willcall tickets must be picked up at the same time. Not being able to pick up your tickets from Willcall because you do not have the above items is not grounds for a refund.
Shipping fees are nonrefundable. Tickets can not be shipped to a PO Box address. Allow up to 5 business days for delivery for United States orders. Allow up to 8 business days for Canadian orders. If you enter an undeliverable address you will not receive a refund. Hence, if the package needs to be resent additional shipping fees will apply. Delivery can only be shipped to the billing address..